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Frequently Asked Questions
What is MegaVoice?
MegaVoice provides durable, solar-powered audio and video devices that make audio content accessible to people worldwide – especially those who are blind, deaf, illiterate, or in remote regions. We also maintain one of the world’s largest collections of multilingual audio content, helping organizations equip people with content in their heart language.
What does MegaVoice mean by “tamper proof message”?
Our tamper-proof technology ensures that preloaded content remains unchanged, preventing accidental deletion or unauthorized modifications. This is especially valuable for organizations distributing devices in sensitive regions or to people with limited technical experience.
Once our organization has produced its message, how does it get onto a MegaVoice audio book?
If you intend to distribute your content on MegaVoice audio devices, send our team your audio file and we will load it onto them for you.
If your organization is working in the field and intends to load a limited number of devices at one time, you can do so with the Envoy E/S Series audio players. These devices enable you to overwrite previously recorded content.
Updating content on your audio devices works well if you are testing your recordings among a specific audience. The Envoy 2 S can hold up to ten hours of content, is field-programmable using a PC, and is well suited for audio storytelling and content development.
Do you donate the audio units or do you charge for them?
MegaVoice operates as a business, not a donor-funded organization. We sell our devices at the lowest possible cost to help organizations stretch their resources and reach more people. Some partners secure sponsorships or grants to help fund their distribution efforts.
How much do they cost?
Pricing depends on the device model and features. Because we serve organizations of all sizes, we offer a range of options to fit different budgets. Contact our team for pricing details and bulk order discounts.
Which player would you recommend?
The right device depends on your organization’s needs. For rugged, all-purpose audio players, our Elite and Equip models are popular choices. If you need a video device for the deaf or visually impaired, the Envision is ideal. Reach out to us, and we’ll help you find the best fit.
Do you preload the audio book content?
Yes! Most partners choose to have their devices preloaded with our content before shipping. You can select content from the MegaVoice Media Cloud or provide your own recordings.
Do you ship overseas?
Yes, we ship worldwide. Our team works with organizations across the globe to ensure smooth delivery, and we can provide guidance on customs and import considerations.
Warranty Policy
MegaVoice devices are built for durability, but if any issues arise, we’ve got you covered. We offer a limited warranty on all products. If you experience a defect or malfunction, contact our support team for assistance.
